Contact Support

Please find the answers to your questions about JUKUSUI in the Frequently Asked Questions (FAQ) or the Online Guide first. If you can't find the answer to your questions there, contact us through the inquiry form.
We'll do our best to provide you with a quick and efficient response during our business hours: 11 a.m. to 6 p.m. (JST) Monday through Friday. It may take a while for us to respond sometimes when you have reached us outside of our business hours or during the busy hours.

STEP 1

Tap ≡ (Menu) at the top left of the alarm screen and tap "Support".

STEP 2

Tap "Support".

STEP 3

Tap "Contact Support" at the bottom of the screen.

STEP 4

Enter your inquiries or suggestions to the message box at the bottom of the screen and tap the paper plane Icon to send it. To add pictures, tap the icon on the left side of the message box to attach the pictures.